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Kurt T. Dirks

URL: http://news-info.wustl.edu/sb/page/normal/728.html

Media Assistance:

Shula Neuman
Director, News and Information, Olin Business School and Department of Economics
sneuman@wustl.edu
(314) 935-5202

Associate Professor of Organizational Behavior

Expertise: behavioral science, human resource management, industrial relations, motivation, trust

Bio:
Kurt Dirks
Kurt Dirks
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Professor Dirks's main area of expertise focuses on interpersonal relationships in the workplace. In particular, Dirks studies the issue of gaining or breaking trust, the development of a sense of ownership and the nature of teams. Prior to joining Olin, Professor Dirks served as an assistant professor at Simon Fraser University in British Columbia, and as a visiting professor at the University of Illinois at Urbana-Champaign.

WUSTL Contact Information:
Work:(314) 935-5206
E-mail:dirks@wustl.edu

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News Stories & Tip Sheets:

Showing 2 Stories.
Peeking over your shoulder

When is it okay for employers to monitor workers? (http://news-info.wustl.edu/tips/page/normal/11745.html)

May 7, 2008 --
There is an appropriate time and place for employers to monitor employees, according to a business professor at the Olin Business School. If done wrong, firms can lose their worker's trust and willingness to go above and beyond.


The effectiveness of apologies

Asking forgiveness is not always as easy as saying 'I'm sorry' (http://news-info.wustl.edu/tips/page/normal/6057.html)

Nov. 2, 2005 --
Tales of corporate scandal and political misdeeds have made spectacular headlines in recent years — just the mention of Enron or Bill Clinton conjure up memories of those offenses. But on a day-to-day basis most people don't deal with such large-scale scandals. Instead, they are confronted with relatively innocuous mistakes — the kinds of mistakes that eventually break down trust and possibly even derail a career. There's a reason that a simple apology doesn't always re-establish the trust that colleagues once enjoyed, according to new work by Kurt Dirks, associate professor of organizational behavior at the Olin School of Business at Washington University in St. Louis. People's reactions to apologies vary widely depending on the nature of the transgression.



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